All orders are shipped within 24 hours Monday – Friday 8am – 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
All orders over $248 inc GST are delivered to door free of freight costs. All orders under $247.99 are charged a flat rate of $19 freight. The only exceptions to this are customers who live in a remote area (as measured from Sydney). If you live in a remote area we are happy to discuss alternative freight arrangements which may involve depot collection etc.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.