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Return and Refund Policy

Home ยป Return and Refund Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of receiving your order.

1. Please email info@thechickentractor.com.au to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
McCallum Made
8A Marcus Place
Frenchs Forest NSW 2086

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These includes energisers if they have already been charged and electric netting if it has been set up.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping you paid on the order (unless it is a manufacturer fault or is damaged in transit).